IVR payment systems are most often provided by telecommunications companies. However, to process card payments, your business needs to have a merchant account. Merchant accounts can be attained by a merchant account provider which is a specialised bank that will approve merchant transactions. The bank will handle the transfer from the customer’s bank account to your business bank account.
To accept IVR payments, your payment gateway needs to enable this option. Secure IVR payment system work with the payment gateway enabling a business to remain PCI-compliant.